Archive for the ‘ Uncategorized ’ Category

Lakeway Computer Support Michael Nelson

Back in February 2015 I contact Michael Nelson Lakeway Computer support to purchase and install a large plotter for us. The day I called Michael he showed up at our office front door in Lake Travis.

I proceeded to hand Michael a check for $2000.00 to purchase then install the new plotter at our office.

After several weeks I emailed Michael to find out what happened to our plotter. He would give me excuses like I ordered the plotter and a defective one came in. Then weeks would pass and he would tell me next week. His last excuse he sent before never returning any more emails or calls was

Michael Nelson <>

Mar 9
to Michael


I just wanted to update all of you who have had trouble getting hold of me recently.  There have been significant changes in my life of late, and unfortunately it is affecting some of you.

I have a severely sprained ankle (it’s in a walking boot) and a broken elbow.  It was a stupid accident that happened while walking my dog, it will heal in time.  However, My wife and I of 20 years have taken a trial separation, and moved all of our things into storage while we get our lives sorted out.

For those of you expecting parts and/or equipment from me, please rest assured they will be coming.  I am very sorry that my personal life is affecting my professional at this point, and I will be sorting everything out as quickly as possible.

Thank you for your patience and continued support.  Once again, my apologies.


Michael R. Nelson

Lakeway Computer Support


Here is Michael Nelson Linked in Page


Needless to say Michael stole our $2000.00 never to call back again. Michael  recently took a job at Jaspers bid dog bar in Lakeway Tx

Here is my letter to file a civil case against Micheal Nelson

Defendant: Michael Nelson, Lakeway Computer Support

Date: 4-9-15

Date of Incident:  2-3-15

To Whom It May Concern,

We wrote his company, Lakeway Computer Support, LLC, a check on February 3, 2015 for $2000 that has in the memo field “purchase of plotter.”  The check cleared the bank on the February 4th with Michael Nelson signing it with his personal signature and then “dba” with his company name.

Initially Michael told  me he found a refurbished plotter and would install the plotter and provide the new plotter for $2000.00. We paid Michael in full for this equipment and work.

As weeks passed we tried numerous times to reach Michael by phone. We were never able to reach him by phone. We then started sending emails ( see attached ) asking when the plotter would be installed. He ignored most of the emails, however did respond a few times. One response was stating that he and his wife were having marriage trouble and he was sorry for delays this may have caused. We also received an email stating he would install the plotter in Mid March. Of course Mid March came and went with no more communication from Michael Nelson.

We mailed two certified letters on March 12, 2015; one to his business address of 1200 Lakeway Drive, Suite 18B, Lakeway, 78734, and one to his home at 107 Oakbluff Cove, Lakeway 78734.  The one to his home came back at not being able to be delivered.  The one to his business was signed by a Avery Bonora. We gave him until March 31, 2015 in the certified letter to get in contact with Matt to make arrangements to get this plotter or return the money.  He told Matt that he was going to install the plotter the week of March 16th, but of course, that week came and went and we never heard from him or saw him.

We have requested several times for our plotter to be installed or to be repaid. Michael fails to follow through with communication about payment or status. We therefore wish to have our case heard.

On July 26th we received a judgment against Micheal Nelson in the amount of $2000.00 plus court cost. This was awarded through Travis County civil court in Austin Tx.


What We’ve Been Up To

It’s been awhile since you’ve heard from us at Masters Touch and that’s because we’ve been incredibly busy over here. So here’s what we’ve been up to over the last few months…

We’re very excited to announce that we are beginning to work on our home for the Home Builders Association of Greater Austin 2015 Parade of Homes at Serene Hills! It’s always exciting to begin designing one of our homes but this one especially holds great honor for us since we are able to participate and because of our previous honored entry. To check out updates about the Parade of Homes and about the Home Builders Association of Greater Austin you can check out their Facebook Page.

We’ve also been working very hard to finish up two of our custom homes that are just a few short weeks away from being completed. We already have professional photos planned for both of the houses so we can share our final product with you, but here’s a sneak peak into what we’ve been working on



IMG_2116      IMG_2121

Although we’re finishing up two houses, we’re working on five other houses! Two of the houses are a few months out from being completed. The other three we’re about to break ground and get started on. We’re excited about all of our houses and can’t wait to share more updates with you! Until our next posting, check us out on Facebook and follow us on Pinterest and Houzz!

Exploring Geothermal Heating and Cooling

With people becoming more conscious of the environment, and wanting their dollars to go further, companies around the world are coming up with new technology to satisfy consumers. Enter Geothermal Heating and Cooling Systems. These systems are both environmentally friendly and have lower operating costs.

Geothermal Systems use the Earth to heat and cool air in the home using a series of pipes, called a loop, which is installed below the surface of the ground. During the winter, Earth’s natural heat is collected as fluid circulates through the loop. It is then carried into the house where an electrical compressor and heat exchanger concentrate the Earth’s energy and releases it inside the home at higher temperatures. In summer, the home is not cooled by blowing in cold air, but rather drawing the heat from inside the home and cycles through the loop where it is absorbed by the Earth.

These systems also produce much less greenhouse gases than air conditioners, oil furnaces, and electric heating. The US Environmental Protection Agency has called ground source heat pumps the most energy-efficient, environmentally clean, and cost-effective space conditioning systems available. Further, geothermal heat pumps are durable and require little maintenance. The underground piping for the system is often guaranteed to last 25 to 50 years. And with no outside condensing units like air conditioners, they are quieter to operate.

All in all, geothermal heating and cooling is a good way to go. While the upfront cost may be a little more, the long term benefits make up for it. By using a renewable resource (the Earth’s heat) and lowering greenhouse gas emissions, there is a much smaller environmental footprint left behind.

Thank you for reading.

Simple Steps to Improve Indoor Air Quality

Indoor air quality is critical in maintaining your health.  The source of pollutants can be broad and difficult to identify.  Signs that your home has poor air quality is if you notice a change in your health after moving into your new home or harsh odors can also be an identifier of poor indoor air quality.    When compared to outdoor air quality, indoor air quality can be 2-5 times more polluted which is alarming as people spend a majority of their time indoors.  

There are three categories for improving indoor air quality:

  • Source Control
  • Improved Ventilation, and
  • Air cleaners

Here are some simple steps that can be taken to improve the overall air quality in your home:

1.  Air out all furniture and carpet for 48 hours prior to bringing them indoors.

This is the time where the new items off gas the chemicals that they obtained while being manufactured.  The smell that comes from new furniture or carpet is the slow release of VOCs (Volatile organic compounds), it is best to prevent those chemicals from ever entering your home by letting the toxins escape from the fabric.

2. Install a carbon monoxide detector

Carbon monoxide levels can rise quickly in unventilated areas without anyone noticing as there are no signs of the colorless, odorless, toxic gas.  The carbon monoxide detectors need to be installed close to the bedrooms and there needs to be at least one on every level.  Gasses in a home such a carbon monoxide need to be carefully managed by making sure proper ventilation over stoves and fireplaces is in place to control the potentially hazardous gasses.

3. Prevent any Water From Entering Your Home

Check your roof, foundation and basement or crawlspace once a year to catch leaks or moisture problems and route water away from your home’s foundation.  Leaks need to be fixed in a timely fashion to avoid moisture from spreading and gaining momentum which could potentially lead to mold and other issues compromising the air quality in your home.   Ventilating the bathroom can also help draw out moisture in an otherwise damp environment.  Moisture can be a leading culprit for harboring bacteria, when higher humidity levels are reached your walls are liable to start producing condensation.  Damp environments are harmful as bacterial thrives in a wet environment and ultimately those toxins can be released into the air.

4. Proper selection and maintenance of your air filter

Filters are measured by (MERV) minimum-efficiency reporting value based on their efficiency to remove particles from the air.  It is recommended to start with a MERV 9 rated filter or better.  A general rule of thumb is to change your air filter every 30-60 days depending on the level of occupancy and if you have pets in your home.

We hope this information has been helpful in the quest for breathing clean healthy air in your home!

Thank you for reading.  You can find our website at:

Lohmans Ford Road Improvements

Many residents don’t like the idea of Lohmans Ford Road being improved, nor do they support the building of SH 35 SW.  The residents spoke out in a public hearing with much disdain over the proposed improvements which are to appear on the ballot this November.

The hearing was held by the Travis County Commissioners Court on July 26th to discuss the final project list.  A part of the list may be considered for a part of the bond referendum.  Commissioner Karen Huber noted that SH 45 SW was not among the projects being considered.  To help determine the need and scope of a possible referendum the court appointed a citizens bond advisory committee.

County Judge Samuel Biscoe said the court would decide whether to have a referendum Aug. 9.

In a report last week, the committee endorsed having a referendum and presented 36 projects totaling $205,649,433, including inflation and issuance costs, for the court’s consideration. If approved by voters, the projects would be paid for with bonds.

Twenty-six residents spoke during public comment. Several asked the court not to include Lohmans Ford Road improvements in the referendum.

The original project was to straighten 2.75 miles of Lohmans Ford and add paved shoulders and intersection alterations. The committee later reduced the scope to $500,000 for preliminary engineering costs for a four-lane divided arterial from Boggy Ford Road to Ivean Pearson Road, according to the committee’s final report.

At the hearing, several residents said the road improvements were unwarranted due to a lack of safety concerns. They stated that the project was a poor use of taxpayer funds and would take away the public’s access to a scenic point, among other arguments.

Resident Don Killough estimated that he has driven on the road 2,500 times in the last seven years. He noted that many people stop to enjoy the view.

“If Lohmans Road was moved, the view would be from a private lot. The public would no longer have access to it,” he said. “It would be several hundred feet back. Why would you do that?”

He added that if he felt the road was unsafe, he would be the first to support it.

Cleo Schneider said safety was an issue on Lohmans Ford and encouraged anyone interested in safety to review the emergency service district records.

Others advocated for SH 45 SW, a long-proposed road that would connect SH 45 to FM 1626. Residents argued that the road would alleviate traffic on Brodie Lane.

Resident Vikki Goodwin said that Southwest Austin residents had been promised traffic relief on Brodie Lane in the 1990s. She said there are two schools and a pool along the road, as well as commuter traffic.

Residents also voiced support for parks projects such as the Arkansas Bend/Dick Pearson project and the Onion Creek greenway improvements.